![]() ![]() Thankfully they do monitor this, and even reply in a number of the bug posts. This bug section is the means to communicate with the devs now. As a paying customer I would like to get support with this matter.Īnother workaround MAY be is that I will send my project files to them and they will try to open in the latest version, and if successfull save them and send new saves back to me so I will try to open them on my system. So is there any channel to contact developers directly for them to look this problem for me? I can provide them with all the information or help determine the source of the problem by installing some software maybe to look what is going on while Premiere trying to open the file. I am sure it is isolated problem for an unfortunate few, but problem none the less. To me it is obvious that they change something in the version 23.1 and up for it to stop opening correctly files from version 23 not only on my system, but for some other people as well. Cause not only it is a work for at least 1 day to install and tweak everything back as before, but also because obviously the problem is not in my system, but in Adobe software. Learn about best practices for updating Premiere Pro.Neil, I am not going to do a clean install of the OS to just test the theory that after that everything will work as intended. Along with previously improved format support and GPU acceleration, ARRIRAW plays back in real-time and looks incredible, so you can focus on editing and grading. The August release of Premiere Pro (version 23.6) allows you to optimize your workflow with ARRIRAW, which is more flexible than ever with improved color management and new settings to make your footage look great in every sequence. If you have a bug to report or any complaint, please do that on our Bugs forum.Ĭomplete List of New Features in Adobe Premiere Pro 23.6 If you are experiencing any issues, please create a new post explaining your problem so that the community can help. ![]() This update is recommended for all users. Real-time playback and format support (for ARRIRAW).Hello, and welcome to the August release of Premiere Pro! Premiere Pro 23.6 is now available for download from the Creative Cloud desktop app. ![]()
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